i started my journey to fix my ceiling mount tv in my 2006 escalade (barely out of warranty :{) in draper. i stopped at this small home that had been converted into a shop first. the young man talked down to me like i didnt understand what he was trying to tell me. he made me feel that he truly believes that because i am woman i can not understand electronics. which i do my husband sold home components when we first were married. needless to say i left.
i then looked on the internet and found Car Concepts and decided that there was no way i was driving all the way down to salt lake to be insulted again. the guy on the phone answered politely but seemed to be in a hurry. as soon as i started asking questions he slowed down and was great. he even told me about repair facilities instead of just trying to sell me a new one. he talked with me for over 15 minutes which made me happy to make the trip to his store.
i went down and picked out a new 10"" tv and had it put in. car concepts even has a in house car detail store so i fell for a detail as well.
i got my car back and it looks like a 2012 it is so clean and the tv looks great. i almost do not want to let my family back in it
thank you car concepts for the detail and the peace of mind
i hope you boys enjoyed the doughnuts
customer forever
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