Workout Anytime contracts Paramount Acceptance to do their billing.
My wife and I opened two memberships on a same day at a local Workout Anytime and set up the recurring payments with a single credit card. A few months later my wife went out of the country for a few months, but I kept her membership active, since we didn't know when she will be back exactly.
For whatever reason, my card was billed for only a single membership for the past half a year. I have no idea what triggered this change. But a couple of weeks ago I received a letter from a collection agency, attempting to collect the amount equal to two annual memberships at Workout Anytime. My wife's phone was off since she left, and we never received a single letter notifying us about our delinquency.
Now Workout Anytime sends me to Paramount Acceptance with all questions, Paramount Acceptance sends me to collection agency, and collection agency has no legal right to talk to me, but only to my wife. Classic catch 21.
No help from Workout Anytime, none from Paramount Acceptance. Great service!
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