I have been a regular here for about 4 years. the food has always been consistant, but the service, cleanliness, and attitude is like riding a roller coaster.\r
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i used to go to merecedes about twice a month, then in October I met the new GM, who was knowledgable, funny, warm, but most of all was proud of the service he provided his customers. \r
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I started going in about once a week because the GM made me feel that this was a place I should spend my money and it was appreciated.\r
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I had gone on an extended christmas cruise and by the time I got back into town and went over to Mercedes, I didnt see the GM but thought nothing of it, until I was seated.\r
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The waiter was more interested in what was on TV then taking my order . I sat with empty drink glasses when I wanted another. My food took 38 minutes to arrive and my spouses dish was luke warm.\r
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We asked is Stevie was around and was told he was not with the restaurant any longer and that there was no manager for us to complain to. We asked for the owner and was told that she was not around and really doesnt deal with complaints too well.\r
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Guess what Mercedes Grille will not get any of our hard earned dollars again. \r
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If anyone knows where the GM went, post it, and we will be at his place in no time flat. \r
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