I was referred to Dana by a coworker and was extremely pleased with my ring and the service.
I had simply brought in a picture of a ring I found online, described the changes I wanted made and they were able to create it from scratch. The steps we went through to get it done were appropriate and made me feel sure I knew what I was getting. Once the ring was made Dana inspected the diamonds on the Halo and wasn't happy with the quality of a couple of them and instead of passing them off and hoping I didn't notice she went and got new ones to replace them with no charge to me. Also, this ring they made for me was about half the price of the one I was looking at online.
This is a family jeweler who does custom work right there in their office. From the front counter I can see back into their workshop. I appreciate this but the downside is that this office is more workshop then jewelry store. You have to know what you want when you go in as there is nothing to browse in cases but they do have samples and stones to get you going in the right direction.
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