i had an issue with my electric furnace recently. i called carney plumbing and heating who came out not only once but twice to tell me nothing was wrong. i got sick of dealing with them and tried scattons, who also told me nothing was wrong. i was about to give up when a friend told me about lowry services. he told me they were a little pricey, but well worth it. he had his system repaired last week by a tech named bob. he said this guy looked ex military, but was a real ace and knew what he was doing and fixed his unit. i called lowry and requested bob. my friend was right. they showed up on time, in a great looking van and bob did look ex military. i explained to him what was wrong and showed him to the furnace. he said give me a few minutes to look it over and i'll see what i come up with. within 10 minutes he came and got me and explained that my heat sequencer(part that turns on electric heat strips) was bad and was only bringing on 5kw instead of the full 10 kw. he got out his price book and explained about the price and all the discounts that come with a membership plan including a heating tune up and 25% discount on repairs. he had the part in his van and said he could fix it right now, of cource i said yes. the total repair bill was under $350.00 and it was fixed right. i felt the heat the minute he replaced the part. i spent over $400.00 on the other 2 companies and nothing. i now have a new contractor to use, who has 1 of the best techs i've every ran into. god bless lowry services and bob. i hope lowry realizes how awesome of a tech bob is.
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