First of all let me say f this place!!!!
My first experience with this place was just terrible. I went for a state inspection on my car. Being knowledgeable about state inspections, I did not know if your check engine light is on you will fail inspection. However these guys did but did that stop them from warning me that it would fail, no! these jackasses kept my car for an hour and a half to break the news that my car failed bc of the check engine light.
Regardless i went to the dealership to get the repairs made and drove it back to Firestone. Again without a warning they attempted to inspect my car again. When it failed b/c i hadn't drove it long enough to reset the cars comp they took my $40 and ignored me and worked with the next costumer.
A month later, I'm still without a sticker but having drove my car for 300+ miles i stupidly decided to try get it inspected again here. A f n mistake. They took my $40 and said that my car failed inspection bc of old wipers. This was not noted on the First attempt to get my inspection done and besides the fact these wipers were only 2 months old and the passenger wiper only had a 1/2 inch tear. They guy offered me a $70 pair of wipers and said that if i got them he would pass the inspection. Well F him.
Lesson learned... Go to the ghetto the get your inspection stickers people, at least you'll get one!!!
Theses business only want to take your money with little effort as possible.
Customer service was just sht!!!
As I was checking out i heard the service manager telling a 65+ man the same thing, he could buy $70 wiper and he would inspect his car.
So in all i just had to say something about this fn money trap. Save yourself now b/c soon they are going to want your first born just to inspect your car.
BTW the people i delt with were...
Juan Lopez
Memo DeLaCerda
and the inspector (young black male)
all need to be cleaning bathrooms or selling tacos instead of touching your car!!!!
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