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Worst Customer Service Ever - Review by citysearch c | County Financial Service

County Financial Service

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Worst Customer Service Ever 11/4/2011

This company doesn't deserve a star they deserve negative 5 stars. I have never in my life dealt with such rude and unhelpful people. Granted I am past due on my account but only by 9 days I called to make arrangements there is no talking to these people they only like to hear themselves talk then try and tell you they are trying to work with you. At least when I was with CreditWest you had options on the type of payment you could pay over the phone online or mail it in and they would actually work with you and were definitely more helpful than these people. The only options they want to give you is to pay through Western Union which when it's over a certain dollar amout they charge you $29.00 or to mail it in but if you're late they tell you that you have to send it Western Union and if you don't they will continue to harrass you by phone. This company needs to go out of business because with people like that working there they won't last long. I have never worked for a company that treated their customers that way. I worked for a tow company for over 4 years and we would have some irate customers at times but we still treated them with respect. I don't see how this company can get away with treating people the way they do. more
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