I haven't been a patient for very long, and probably won't be for much longer. Two or three weeks ago, I had some blood work done. A very rude employee left a message on my cell stating, ""This is so and so calling AGAIN with your results"". Very rude and unprofessional. Once I got my results, I requested an MRI be set up and I specifically asked for it NOT to be set up at the Imaging Center, but at Health Campus instead. Guess where they schedued me for? When I left a message for the office manager regarding the two issues, I never got a response. Isn't it the office manager's responsibility to resolve issues like this???? Today, I called to set up the MRI again. First the girl gave me the wrong phone number for the campus, then she didn't give me the paperwork I needed in order to SCHEDULE the appointment, then they put me on hold and never came back to the phone. Wow. What a class outfit.
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