Had my car fixed there 2008 honda accord was told by my insurance company 4-5 day repair. Since when does insurance company fix cars? Took my car in and aldercrest stood up for me and was able to fix my car correctly without used parts that insurance company insisted they use. Insurance company original estimate was $2471 when they took car apart aldercrest found additional $2000 damage that insurance company ""missed"" ( if you are an estimator and miss that much damage you should be fired or get an eye exam) repair took 14 days because insurance company could not seem to approve additional damage for 5 days plus a weekend. I know this is true because I called progressive every damn day until they finally said they looked at damage and ok'd repair.
Needless to say if I had gone with their conceire program I would not have known new or used parts and if they fixed all the damage or not. I am thankful that lynnwood Honda told me to go to aldercrest auto rebuild as they were up front and honest about everything. In the end I was cool with how long it took because it was perfect and progressive had to pay the bill and the shop even washed and vacuumed the car. I'll go there again as I know they stood up for me. Thanks Aldercrest.
Ps did I mention the gal in the office knew her stuff and when they tried to bring me a piece if junk Kia rental she stood up to ins company and got me a 2011 brand new rental car? Nice lady thanks janelle
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