I have been paying for ""high speed"" internet for about 2 years through TWC and I have yet to have two months go by in which I have not had to call, wait on hold, and go through a long analysis of why my internet appears to not be working. The signal is so slow that I can not even load my email page up. I have to reset the modem and then call and ask for a hard reset on TWC's end to **sometimes get results. When this doesn't work, they send out technicians that give you a four hour window during the week that you have to wait for. They have replaced my modem 3 times, but will not reimburse me for all the disruptions in my service. I have had plenty of rude tech support even though I have been more than patient and loyal. I have finally dropped this poor excuse for a business and have gone to CLEAR which surprise, surprise worked wonderfully straight out of the box. I pay the same monthly price and not only can I use the internet, I can even stream music and movies! Save yourself the headache and go with a high speed provider!!
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