Being critical by nature, I'm not one to heap praise easily. I was blown away at the personal service and the professionalism of this office. I'm not timid, but then going to the dentist freaks me out. Still this office came highly recommended. So, in doing my due diligence, I went online and checked out reviews.
There were some less than favorable reviews which made me a little uncomfortable. So, I picked up the phone and called them direct and just asked them about their office and services. To be honest, I wanted to get a feel for how they were. I expressed my concerns about the reviews and told them of my timidity with dentists. I spoke to the person who was responsible for the office and we actually had a great conversation. Still, I pressed on about the less than glorious reviews! ( I'm good at that! LOL ) . And what he informed me, was that they were under new office management and that maybe those other reviews were the result of simple misunderstandings that in no way reflect their current culture.
I needed service bad because I was in pain and I needed an overhaul! They have done two root canals, four extractions ( would of been five extractions..but they were able to save a tooth even when another dentist said they needed to yank that sucker out! )
Dr. Stokes' work on my root canals and crowns were amazing! He is the epitome of what a dentist should be.
Now, I have my ortho work done at this superb office with Dr. Webster and I am from the Los Angeles area!
In closing, from the time you walk in the doors of Rainsprings Dental Group and Orthodontics, and up until the time you leave, there is no better personal and family friendly professionals. From the office staff and management, to the Doctors and assistants they are the GOLD standard!
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