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Terrible Service very Unprofessional - Review by citysearch c | Millcreek Inn

Millcreek Inn

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Terrible Service very Unprofessional 9/7/2010

I would be very careful when evaluating this Venue for your wedding based on reviews...for all the reviews are being filtered, they will not display the negative experiences nor will the individual take the time to relay such info because it's such a pain and time. I am very frustrated that I made monetary commitment and about 2 weeks away from the big day, I made request to work with someone else and it was a big deal along with extra cost! How ridiculuous is that? I would be very wary unless they have more than one wedding coordinators that you can interview and find the one that best match your personality and that individual is professional and not making any hits on your finance! At the end, it was such a headache, I had the manager involved and he was not very helpful either, he stood by his worker, which to me is wrong because I'm the paying customer, why would I make such statement if it not perceived negatively? I'm paying for the service and I expect service. The manager at the end made promises that he didn't deliver like decorating the area where the judge perform. I must say that the manager is very rude, does not treat women with Respect - he may appears but if you are bold women who know what she wants, he doesn't like you challenging him...Just something to consider. P.S. Also, have friends who had horrible experience not only with the wedding coordinator but service itself. If you are considering this (don't get me wrong, very beautiful place and quaint), but seriously lack professionalism and service. I wouldn't pay for this place. I would have gone to another place up the street (Log Haven) but you can't when you had money down and you were only few weeks away from the big day! more
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