I scheduled an first check up as a new patient here and was told I couldn't get in until August 2nd if I wanted a female doctor (about 4 weeks prior to 8/2). I waited for the appointment and called on 8/2 to verify my time since I hadn't gotten a confirmation. The receptionist told me that I missed my appointment on July 5th, which was around if not after the time I called to make the appointment. I tried to explain over and over that I MADE the appointment around if not after that date and that I even remembered the receptionist apologizing for not being able to get me in on 8/2, for almost a month. The woman kept insisting I was wrong, that I missed my appointment and that I was no longer welcome at Tumwater Family Practice.
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