They use Fabulouso & bleach to clean the facilities. I understand that this place won't smell like roses but I would using a cleaning product that is animal friendly would be smarter. Sometimes the bucket of water they use in each doggie room doesn't get changed for 2-3 hours. Some of the workers there don't even actually care for the dogs sometimes scaring a dog is their way to make a dog listen to them. They have rusty cages downstairs for the big dogs so pray that your dog doesn't get time out. I'd suggest you bring food for your dog because most of the time they run out of food that's in house. Even if you do bring food for your dog, they'd be lucky if they even get fed correctly. Same goes for dogs that need medication. If you're gonna board your dog here and want to bring toys for them most of the time they won't give the dog the toy. Evaluations tend to be only after 11am, why is that? Because downstairs will be most likely a wreck. If the web cams aren't working don't bother calling them to complain because they will make up an excuse about there being technical difficulties but in reality they've unplugged it for the time being. If your dog easily gets sicks don't bring them here because they will easily get really sick. All the manager/owner tends to care about is money more than the safety of your dog. If something happens to your dogs and you bother him enough he won't give you your money back but will give you free services, that's his way of keeping you as a customer. I'm not trying to be immature by writing bad reviews for this company but everything I wrote is very true and I hope everyone who reads this believes me. I don't think this is the best place for people who love their dogs very much.
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