When I first moved in here I thought it was a nice place. But as time passed I realized how wrong I was. The pool is rarely clean, the front office staff is not only disrespectful but also rude. I thought it would get better once Belinda was sent packing but the new office staff seems to be the same. They will say one thing to your face and then something else behind your back. They will discuss your account and your lease agreement with anyone that comes in, including your neighbors. Lot rent increases whenever they feel like it, you will get a notice in the mail that basically says ""this is your new rent, if you don't like it move out"". The rent increase is supposedly for maintenance, which is non existent. The grass, which they are suppose to take care of will just keep getting longer. Luckily my very nice neighbor would mow mine when he mowed his own. If we are mowing our own grass why the rent increase?\r
The new manager Angela may seem sweet and nice, please do not be sucked in by that. Her husband runs around the park like he is some sort of god. If he doesn't like the way you look at him, trust me he will threaten you with physical violence. Angela smiles to your face and then you find out later what she is really saying about you. And please never be one day late on your sewer bill or you will find that your sewer has been capped off. You won't even know that you are capped off until you start seeing back ups into your house. When I reported neighborhood kids destroying property I was told they couldn't do anything about it unless I had pictures of the kids actually doing the damage. Even though I saw the kids with my own eyes and could point them out to the management. Mangement is a joke and the home office (located in Utah) doesn't care just as long as those rent checks keep rolling in to them.\r
I will truly miss some of my neighbors but not the complex. Please look elsewhere before you choose Sugarberry. Trust me you will thank me.
Pros: I did have a few good neighbors
Cons: Almost Everything
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