My colleague and I had lunch here one fine Friday afternoon. What a mistake we made. We spent what was supposed to be a working lunch watching the wait staff and owner argue with another table. Forget the poor quality food and service we received, I am so appalled at the owner's behavior that I will never go back. Two women, also having a working lunch, mistakenly sat in the Preston Pub patio section though they had purchased their food next door from Chipotle. A server came out after they unwrapped their entrees and began eating and asked them to move. Caught off guard, because there is NO SIGNAGE and it really does look like shared seating across about four different restaurants, the ladies explained they didn't know the property was specific to the resaurant and that, since they had begun eating, they would wrap up lunch in ten minutes and be on their merry way. This did not fly with the muffin top waitress and after she inarticulately argued with their response and raised her voice, she stormed off the scene. About 3-4 minutes later, a gentleman approached them and made a fuss. The ladies stood their ground and politely said they would leave soon, but just needed a few minutes to finish up and also stated that next time, they would be sure to sit in the proper areas (whatever those were). Next, the owner approached the ladies. Mr. Preston in the flesh and, despite another professional explanation from the ladies, he picked up their food, hopped the fence and relocated it to a 'designated Chipotle table'. Trash. Trash. Trash. With grace and respect, the women wrapped up and left without saying a word and leaving their unfinished food to be eaten by the birds that had immediately flocked to it. With all the restaurants in this location, this should be your very last choice and only if you're on the brink of starvation.
Cons: Unprofessional staff and bad behavior
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