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HORRIBLE SERVICE/ WILL NOT EVER RETURN - Review by citysearch c | Irma's Restaurant

Irma's Restaurant

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HORRIBLE SERVICE/ WILL NOT EVER RETURN 7/16/2010

A few friends and I were looking for a nice place to have a few drinks and appetizers before going to an Astros game. We saw this little restaurant near where we parked and decided to check it out although we had never heard of it. BAD IDEA! When we sat down I asked if they had a Happy Hour (as most places do in the afternoon) and the waitress told me ""yes"". We didn't really know what to order because there were no menus or item lists anywhere. A boastly woman from the counter shouted out to us ""What are you having?!?"". We all look around at each other perplexed as to how she expected us to order when we didn't know what was available. Since it is a ""Tex Mex"" establishment, we opted for couple of margaritas and a plate of bean and cheese nachos to share. Nothing extravagant. When we were ready to get going, we didn't receive a bill. We were told to walk up to a register. The loud rude woman at the counter rang up a bunch of things and then yapped my total to me! Uh, a little TOO pricey for 4 Happy Hour margaritas and a plate of bean and cheese nachos. So I inquired if she had remembered to ring up the margaritas as happy hour...maybe that was it. But she YELLED at me that they DID NOT have a happy hour and the margaritas were $12 each!!! And these LOOKED like happy hour margaritas, maybe ____ ounces. I was astonished!! I told her I was told by the waitress that there was a happy hour and she responded by telling me not to listen to the waitress that they don't know what they are doing and it is her restaurant so she can do anything she pleases. WOW! What a TERRIBLE way to run a business! I went ahead and paid the stupid bill but will NEVER EVER go back to this place and tell everyone I know never to go there. BEWARE! THIS LADY IS CRAZY! Cons: the owner is RUDE, crowded & dirty dining area more
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