I'm a bride to be, scheduled to marry my best friend in November, so my mom and I went to Write Impressions last weekend to pick out and order wedding invitations. Our experience was terrible from the moment we stepped foot in the door to the moment we left. Upon arrival, we were greeted by a young lady who sneered at us when she asked if we could be helped. We told her what we were there for and she proceeded to take us to the row of wedding books so that we could look through them. I asked her if she could grab a book from the top for me since I'm very short and she replied, "umm those aren't for you. they're VERY expensive". I was very hurt. My mother and I are not rude people so I politely said thank you anyway and went about my business. Mind you, my mother and I are very well dressed, well mannered people.. I appreciate her trying to save us some money, but I had asked her to get a book down for me, not how much the invitations in the book were. Then, three girls came in and she immediately started to ignore me and my mom and turned to help them. They all sat and laughed together while my mom and I stood in front of them searching, with no help, she never asked if we NEEDED any more help, etc. I was so very excited to pick out my wedding invitations and this girl working at Write Impressions ruined it for me. So, I got all of the information of a specific invitation that I loved out of one of their books, called my grandmother who just happens to own her own print shop, and had her order the exact one I wanted; thank goodness for my sweet grandmother and her helpful, sweet attitude. I will never buy anything from Write Impressions or step foot in there again, and I encourage others to do the same.
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