This office was recommended to me and for minor things they seemed competent, although I go at all times of the day and they are ALWAYS way too crowded and busy. \r
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It seems like they have a huge clientele, but it makes me nervous how little time and attention my dog gets from the vet.\r
They missed my dog's thyroid problem, although I brought her in for skin problems and weight gain--which happen to be two signs of hypothyroid problems. The vets don't seem to listen unless you get assertive and kind of impolite. I hate that--why can't people do their jobs right without the client having to be hardnosed with them???\r
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I'd say what would improve their service would be to stop trying to get everyone in at the same time. They should limit appointments and the vets should spend adequate time reviewing each animal's chart before making "quickie" decisions that end up costing the client more money than was necessary. If they improved in this regard, I would recommend them more highly.
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