""Mike McGregor made my transaction very smooth and comfortable. I was a little leery of the long distance factor as I live in Colorado. Car was in much better shape than I hoped for being 8 years old. It was a consignment car which is obviously not as good a deal for you as regular sale but he gave me same attention as if it was. I sent letter to PCNA detailing my appreciation.--James DeLapp""
Pros: Personal, detailed attention, Honesty
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