I think these guys are trying to make their salon seem like a real upscale establishment, when really, they are just an average salon with huge prices and a big ego.
A few months ago I went for color because I needed to change salons, and I was warned that Bobbi's prices "start at $95" for color. That was Ok because I've had bad colorists before, and I knew Bobbi was the owner. I wanted someone with good experience and not a young intern! I ended up needing corrective color before she could give me the new color I requested, and nothing else was mentioned about price. The whole process took five hours (I kid you not) and it cost over 500.00. I realize that corrective color, new color with highlights, and a trim and blowdry will add up, but seriously, this isn't NY or LA! It's Chapel Hill, and they are not in a swanky location by any means.
After I got over the sticker shock, I figured at least I had a new color and style that I liked. It didn't last long. After a few shampoos, my expensive new color was coming out all over my towels, and my hair had faded to a weird, brassy color in no time. I called to ask what Paul Mitchell colors were used, and I was told that it was a formula Bobbi created just for me and she would not be giving it away. So I had to go back to her to redo my color, and it cost another 160 bucks and took 2.5 hours! I will not be going back. They are really nice and attentive, but I just can't afford such outrageous prices, and I can't spend so much time in the chair and leaving without being satisfied.
Pros: lots of attention
Cons: expensive, slow
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