We recently purchased a used car from First Texas Honda and had differing opinions about our experience. Our salesman was excellent and very informative and helpful but the financial end of it was a huge headache. We went in with our own preapproved financing and still spent 2 hours finalizing everything. They kept trying to talk us into their financing and service plan after repeatedly saying no; would be nice if they would have taken us at our word and maybe we could have been done sooner. By the time we were through it just made you not want to go back. In addition, we were only given one key (told that was all they had) and that key had a missing metal piece over the button - thought this was very unprofessional and we had to go to Nissan to purchase another key for $295.
Pros: Excellent salesman
Cons: Finance Dept, second set of keys
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