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Incomplete Job and Poor Customer Service - Review by citysearch c | Barrera Sand Co

Barrera Sand Co

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Incomplete Job and Poor Customer Service 4/17/2010

I needed to have rock spread in my driveway so I called Barrera. I did not know how much I would need so I asked them to come out and give me an estimate. The guy told me that one truck would do it so that is what I ordered. They came out and spread it and it was very obvious that I would need another load, but the guy tried to act like it was looking good...he knew I needed another load but did not want to admit he under estimated the load. Well, I asked them to put another load since only half of my drive away was complete but he told me that he had another job and would need to come back. No problem I thought, I told him I did not want to have to pay another $250 to have it spread because they miscalculated and he said it would not be an extra charge. They left for the day and it rained for nearly a month so they could not come back to spread more rock. Finally when it dried enough to finish the job I called them back. After ignoring a couple of my calls, they realize I am not going to give up and take my call. The guy tells me he sold his spreader and I would now have to pay to have him rent it from the guy he sold it to. What a joke...this is not a good company to do business with. Find someone else! more
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