I took my car in on a Friday evening an hour or so before closing. They are open for a few hours on Saturday, and the man (who I believe is the owner or runs the place) told me he would take a look at it on Sat. am. Saturday came and went and I did not hear back from Scott's Automotive. I felt like since they were open only for a few hours, this was acceptable, that possibly they had not looked at it yet. \r
\r
On Monday, I wait during the morning wondering why they still had not called. Finally around 2:00 pm, I call, and the man who took my car in on Friday asks me, ""are you sure you brought your car into here?"" I was like yes of course. Finally after several minutes he finds my work order and then says that they wil look at it shortly. He calls me back a few hours later and says my car is ready. \r
\r
Long story short - the reason I'm not going back to Scott's is because:\r
\r
(1) they tell you to leave your key on the floor of your car. My car was probably sitting outside there for 2 days with the key sitting there saying ""hey, someone steal me."" \r
\r
(2) He told me he would look at it and then forgot all about my car. So much for speedy service or being a responsible business owner who cares about customer service. \r
\r
(3) When I came to pick up my car, he told me how he cleaned some corrosion off something, and then I asked if there was more corrosion on the car. He replies, ""There's so many things wrong with this car, you don't even want to know."" I thought this was unprofessional because he never told me what all these problems were. He didnt put them on the work order or anything. I partly felt that this was a ploy to get me back in for more work. \r
\r
Overall, I got a very bad feeling about the place and will not go back and wouldn't suggest it to anyone.
more