Overall, I had a really good experience with this company.
Cons:
They were a little bit slow during the move which was due in part to the initial overestimation of time required to to the job. During the initial house visit to give us a quote, we told them we would be moving numerous large / expensive items ourselves but they still included these in the estimate which gave the actual movers a huge buffer on move-day (e.g., they moved pretty slowly but were still able to ""beat"" the estimate).
Pros:
However, what really set this company apart was their great customer service. They were easy to talk to up front, were very responsive when setting up the estimate / move and had great customer service. A couple of items were damaged during the move and they were very professional and responsible when working out a reimbursement. Coming from a former military member with at least a half dozen moves under my belt, I can easily say this was a bit out of the ordinary -- but definitely in a good way!!
Pros: Friendly, great customer service
Cons: A little slow during the move
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