My Dual 521 turntable lost left channel sound. I called John and without asking me to ""bring it in"" or any other way to charge me a fee (as other audio repair places would do) John offered a few FREE troubleshooting solutions. The first one was simple and fixed the problem.
This man demonstrates the kind of service and helpful attitude that is so quickly disappearing from our culture. It was FREE technical solutions...he then said...""try that, if it doesn't work...call me back."" Quality Service and an amazing helpful attitude.
Pros: Concise helpful advice and solutions
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