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Hit and Miss Low Customer Service - Review by citysearch c | Trader's Gun Shop

Trader's Gun Shop

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Hit and Miss Low Customer Service 2/8/2010

I had great experiences at Traders the first few times I went. I have purchased guns, ammo, accessories and reloading supplies there. Prices are fair and the selection is good for both used and new guns and ammo. I have dealt directly with the owner and some of his staff and had wonderful experiences. However, I recently went in looking for a specific gun that they did not happen to have. I worked directly with two of the staff (one of which constantly was playing with his cell phone in front of his face while he talked) and they both told me that it was not a good idea to purchase the gun I was looking for and tried to persuade me to buy other guns that I definitely did not want. When I balked at the purchase, the guys began to roll their eyes, look at one another, make that annoying pssshh noise, and one commented to the other, ""can you believe this guy?"". They then immediately began to ignore me and deal with another customer. This experience was in direct contrast to the experiences I had with the owner, the woman who works there, and other Traders employees over 5'7"". Avoid the short angry gun-toting salesmen at Traders. I will still go back, but I will look up for good customer service. Pros: Good Prices, Technical Help and Selection Cons: Customer Service Terrible at Times more
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