My husband, daughter and son-in-law went to Meson's celebrate Valentine's Day on Feb. 13, 2010. It was 7:30 p.m. and there were a few open tables in both dining rooms with no wait line. We were seated almost immediately - in front of the kitchen door. We were given a limited menu from which we placed our order, reserving our wine choice until we finished our cocktails. When our salads were brought, we asked for the wine list. It took several requests to the waitstaff including our waiter (who had frequently disappeared) until we finally received a wine list. We ordered wine with our meal but our waiter didn't even attempt to bring it until we were completely finished with our meal. My husband was given the wrong side dish and even after telling the waiter, he did not receive the correct side dish. The manager came to our table and asked if everything was ok and we told him that we were waiting for the correct side dish and it STILL never came! My son-in-law's meal was brought about 10 minutes AFTER ours and he had the SAME entree as my daughter! Our waiter apologized for his poor service and later the manager extended his apologies for the poor service at our table that evening, stating that they had some problems. Our waiter gave us a complimentary dessert for our inconveniences but that was a paltry attempt to satisfy our disappointment. We originally requested that our bills be separate for each couple but our waiter gave us a grand total on one bill. He realized his mistake and came back with two bills giving each couple the WRONG bill. Together, we spent almost $200 for a horrible dining experience. For the prices on their menu, service should be top notch and should live up to the expectation of FINE EUROPEAN DINING. At the very least, the manager should have compted one meal for each couple. (My husband did not receive the meal that he paid for and my son-in-law was served after everyone was half finished with their meals) I can't believe that they still charged my husband a full price for an incomplete meal. We will NEVER go there again. Be forewarned, this is an overpriced restaurant that falls short of a European Dining Experience. Don't waste your money!
Pros: Hard rolls and salads were good
Cons: Extremely POOR service
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