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Disappointing experience - Review by citysearch c | Silver Spring Automotive Inc.

Silver Spring Automotive Inc.

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Disappointing experience 2/16/2010

My first visit was for a complimentary oil change and will be my last visit. Shop attempted to inform me that I needed brakes replaced and did not respond well when I advised them I did not need brake work. What they didn't realize is that I sat in front of the bay door to watch the work completed on my vehicle and noticed that they never removed the tires from my car. I think removing the tires kind of goes hand in hand with looking at the brakes, guys. Pros: Complimentary oil change Cons: Marketing uncessary repairs more
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