I live part of the time in a small town outside of Boise. I went to Bridal Couture in search of a wedding dress. I walked into the store that was unattended, I browsed with no greeting or acknowledgement for about 15-20 minutes. I was pleased to see the beautiful selection of gowns they carry. I selected a few I wanted to try on and still no sales staff to be found. I went closer to their office and said Hello anyone there and then a young college girl walked out, and I asked if I could try on the gowns I selected. I am quite petite and without any help or intended help I managed to try on some dresses. I did buy a dress from this store because I really liked one and paid in full the very next day and got the dressed ordered. The customer service I received was absolutely terrible!! I practically did everything my self and no one ever did anything to make me feel like a bride buying a dress for such a special occasion . I'm glad other reviews say they were pleased with the service, but for me it was worst that going shopping at Wallmart at least I get greeted as soon as I walk in. I am sure the management that read this will not even remember who I am because they didn't even bother to aks what I needed.
more