I've had horrible but by far this is the worst experience I've had.
My friend and I wanted to be at the bar and order from the bar menu. It was not a busy night but we waited at least 45 minutes to be asked what we wanted to drink. We order our drinks and the bartender disappeared, leaving us and others waiting to be served. He returned after ten minutes and finally after 15 minutes we got our drinks for a total of 60 minutes of waiting around. We had menus and were ready to order food and the bartender completely ignored us for about 25 minutes and we finally asked him to take our order. Our food arrived in about 20 minutes.....it was mediocre, nothing special to boast about. The service was horrible! It was not a happening night for the bartender to be having such a difficult time multi tasking. The manager was unfriendly, horrible attitude as well...he did not step in to help this guy who was obviously stressed over 5 people at the bar. The atmosphere was okay, all hotel guests. I would not go back, even if I was paid. I expect good service and if I don't receive it, at least compensate the bad service with a nice attitude. HORRIBLE!
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