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Ruined lunch date - Review by citysearch c | Sweet Basil Italian Cafe

Sweet Basil Italian Cafe

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Ruined lunch date 12/14/2010

Everything was fine until we received our bill. We were charged for a caesar salad and when I questioned the waitress about it, she went to the back and I could hear her manager (I'm assuming he is the owner) getting upset that she was going to remove the $3.50 salad from our bill due to a misunderstanding. The manager came out to my table and made a scene with us regarding the salad price and our misunderstanding of the cost. I then agreed to pay for the salad, but then the manager went a step further by going to get a menu and pointing out to me in a deragatory manner that HIS menu was very clear on the pricing. I again said that I would be happy to pay for the salad but all this man cared about was proving that he was right. I felt that he was making a big deal out of nothing and frankly it ruined a perfectly good lunch. Bad move on his part. Because of his attitude and the way he belittled me on this issue, I will NOT return. There are plenty of italian restaurants to choose from. I am a consumer and I have a choice where I spend my money. I will not recommend this place to anyone else either. I am extremely sympathetic to anyone who works for him. I heard him giving our waitress the ""third degree"" as we were exiting the restaurant. I feel that it would have been in his best interest to suck up the $3.50 rather than go to the extreme he did in making his point. more
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