I moved to Mpls about 3 yrs age, in 07. I read a lot about how great this clinic is.
So i decided to switch from the petsmart people that i used very early in mpls to this clinic.
i havent really had any big issues with my dog, health wise. I mean he is pretty young and so healthy. but when I have been to uptown vet, I have not been impressed at all (3 times since I have moved to Mpls). she doesnt do much of an exam. very honestly, i have seen maybe 3 really good vets (before moving to mpls), and each one of them very meticulously did the physical exam of my dog. This doctor seemed almost hands off-ish with my dog during his annual EXAM! that is just terrible since the physical exam is the first sign for any potential problems that your dog might have.
She does answer questions and tries to explain, I will give her that.
the support staff seem really bad, and it seems im not the only one to have noticed that (see other review that talks about this). they made very personal comments when i suggested that i am not comfortable with how they are handling a situation. my dog needed a blood test for his annual heart worm medicine, and they kept trying to take the blood to no avail. after poking the needle in each one of my dog's paw multiple times, i suggested that the support person get help and have others help and to this she made a bunch of snyde remarks about me not having a well trained dog.
i found it very demeaning that they criticized me when they werent able to do their job, something i was paying them for! and they are pretty expensive. i mean service for money is one thing, but bad service and then high end payments are not compatible.
I WOULD HIGHLY SUGGEST YOU LOOK FOR ALTERNATIVES SINCE THERE ARE A FEW GREAT VETS IN MINNEAPOLIS...
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