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Disappointing Change - Review by citysearch c | River Room Restaurant & Tavern

River Room Restaurant & Tavern

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Disappointing Change 11/22/2010

Highly disappointed in their so called ""makeover"". Made a reservation for 8 and they made no mention of the changes to their menu. In fact, as of this writing, the website still touts their old menu. When presented with a completely different menu than we were expecting, we made the best of what we could find. With two highly selective eaters in the group, one asked if they could make a substitution on one of the side items that they could not eat. Rather than being accommodating or simply omitting the unwanted side, the chef informed the wait staff that we would have to have the order as designed and that it was insulting to request the change. Really, I think not... Particularly when the restaurant had at most 4 other tables of diners. For a town filled with so many excellent choices and substantially better service, there is no need to put up with a prima donna chef of no stature creating a run of the mill collection of tapas. If the new ""concept"" you want is yet another tired theme restaurant with no regard for its patrons, enjoy. Otherwise, I recommend you take your business elsewhere. more
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