I was looking for a handyman and there were only a handful that met my criteria. I chose Handyman Matters because they did a wide variety of work as opposed to others who seemed to specialize in one thing. Also, Handyman Matters did not narrow their focus to specific cities in the Bay Area as some others did. Their ad sounded warm, homey, and appealing.
I had a good experience with Handyman Matters. They were nice. Theresa, who took my information over the phone, called me back when she said she would. She was reliable and professional. The man who came out to do the work came at the time Theresa said he would be here, and that timeliness went a long way for me.
The handyman was very flexible and accommodating. I had ordered a door knocker to be installed and when he held it up to the door for me to look at, I saw that it was out of proportion with the door. I went and got another one that I had purchased earlier and had him install that one instead. Also, I had lost one of the screws for the door knocker, so he went to the store to get another screw. He did the work and cleaned up everything afterward. He was cheerful and upbeat and yet professional at the same time. So was Theresa in the office. They were a good team.
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