My husband and I had first visited this store after a friend recommenced them to us in April of this year. I was amazed at the size and quality of the displays. Our baby is due in November! First time parents we were really unsure what we needed to get etc. The staff was very helpful and I was ready to buy right then & there!
I had fallen in love with a room collection by Munire, the Newport collection to be exact. I hate to say this but my husband can be cheap at times and was unwilling to purchase on our first visit.
A month later we were in The Baby's Room Norcross and my husband saw a sign that they too carried Munire, he proceeded to haggle with the owner and got a slightly lower price from them so he ordered it.
Well, the nightmare began with that. We paid in full at time of purchase, the ""only way to get the better price"" and were told the product would take 4 weeks to come in. Well June became July, July, August and so forth! They kept telling me there was a delay, well after delay after delay I decided to go in person Friday and speak with them and to my horror there was a sign on the door that said they had CLOSED! Gone out of business! We unfortunately paid with a check and I doubt we will ever get our money back!
The sign on the door said to call another local store Koo Koo Bear Kids that they would be willing to fill the order. Well, they were not! They said they could not find my ""ticket"" and that since I paid by check there was nothing they could do for me. I was puzzled, it seems to me that this store is somehow affiliated with the one who ""closed?"" and are not willing to stand up to the money refund BUT if I wanted to REPURCHASE pay for the product a second time they would be glad to help.
What the ???????
I called Munire direct to complain about this store and was told they were not even a Munire dealer! More confusion..... were they too going to take my money and not give me furniture!
Anyway.......... My next call was to Georgia Baby & Kids, the manager, who was very kind, understanding and helpful was able to hold the very same set I wanted from their inventory, THEY HAD IT IN STOCK NO WAITING PERIOD. I came by that afternoon to pick it up!
Moral of the story...... buy from a company who has been in business a long time, trust your friends recommendations and if a store is willing to discount products lower than anyone else BE CAREFUL they too may be robbing Peter to Pay Paul!
We learned a big lesson and now know if it seems to good to be true it is!
Very happy now!
Heather
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