I scheduled a one hour facial, but the service was really a 20 minute facial because the esthetician left me alone in the room for 25 minutes. She did one round of regular cleaning, one toning, and then put on a light mask (I don't even know if anything was put on my face) which took all of 15 minutes. Then she left the room (supposedly for the mask to "work".) I lay on the table for a very long time thinking about how expensive the treatment was. I could have easily done this myself at home. I regualarly have facials done and know that estheticians cleanse more than once, use a number of different products, use a range of facial techniques, and never leave the client alone. I thought the service came with a shoulder massage, but she barely rubbed my neck area for 3 minutes. When I asked her (an Asian esthecian) questions about the products they sold, she didn't know the answer and had to check with her manager. She was inexperienced, the facial was the worst ever, and the price was not worth the quality of service (which was obviously lacking). I do not recommend Amadeus spa to my friends and will not go back.
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