I came into Panache today and wanted an all over color, partial highlights, and a cut. I explained to my stylist that I wanted long layers, the shortest layer being below the chin. Things started off rough as the stylist proceeded to drip color onto my face as she was working. Some of the color actually got into my eyelashes and eyebrow. This later stained my skin and I had a difficult time trying to remove the stains from my face. I still gave this woman the benefit of the doubt that she could at least provide some eye-catching highlights. I was wrong. They blended right into the rest of my hair. Following the bad color job was my cut. I specifically asked for no more than 2 inches off. My hair was mid back length prior to the cut. After the cut it was at my shoulders and my longest layer, which was supposed to be below chin length, came to the bottom of my eyes. I have curly hair, so the short length of the cut looked ridiculous and very poofy. After asking the stylist if she only took 2 inches off (knowing very well that she had taken more because she had difficulty getting the layers to be the same length on both sides) she proceeded to argue with me and charge me full price for stained skin and an unsatisfactory cut. On a less important side note- this salon did not even have a diffuser to dry my hair. Instead the stylist wanted me to leave with only partially dry hair on a freezing cold day in January. I would NEVER recommend this salon to anyone and advise those of you checking out reviews to please never go here unless you want to look like a clown.
Cons: stylist did not listen to what I wanted AT ALL
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