I was recently married in a Private Ceremony on Friday,January 22, 2010 with a Reception to follow the next day. On Thursday, January 21st, I came across Alma's online, and based on the reviews, I decided to give them a call. I was in a panic when Myriam answered the phone. I explained my situation to her, and apologized for calling on such short notice. Myriam said that I had called the right place, and everything would be ok. She paid close attention to every detailed request, and even emailed me examples as we talked. She walked me through the ordering process, and never complained or made me feel as if I were a bother. After completing the order, Myriam confirmed everything, and assured me that I was going to be very pleased with my cakes(bride's and groom's). On Saturday, my Mother-In-Law went to pick up the cakes and was moved to tears by the Exceptional Level of Customer Service provided. She said they made her feel like a queen. To say that the cakes were delicious would be an understatement. The quality of service, along with the remarkable product, has gained Alma's a dozen more customers for life. Although the cakes were made on such short notice, you would never know it judging by the end result. YOU ALL ARE THE BEST!!!
Pros: ALL AROUND QUALITY SERVICE
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