Nothing that was supposed to be given at the time of the order was not given until the meeting after the funeral. They did try to right several wrongs that were made like the Obit. It was put in wrong twice even though it was sent to them in a JPEG with exactly the way it was to appear in the paper. They were double or almost double the cost of any other funeral home, but who has time to try and get pricing on a funeral at the time with so much going on? and after you have them there and people are told where and when and it is in the paper what do you do????? It wouldn't have been so bad paying $5K to $8K more if everything else would have been perfect, but when you pay that kind of money you expect perfection or at least close to it. In the end it was a beautiful service, but so many things including leaving out the name of a pallbearers and didn't even put them in the order in which we wanted them listed. I don't think we will ever use them again.
Pros: Is a really nice, clean facility
Cons: They messed up on many, many things
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