Where do I begin?
Ambience: non-existent
Decor: cheap, tacky, and DIRTY
Services: the worst.
The owner switched all of my services so they were in the wrong order (who wants a pedicure right before a massage with no time to dry?)
The facialist allowed someone to come in the room and dip my feet and hands in boiling (TOO HOT) paraffin wax without even telling me what was about to happen. Additionally, the facial was not what was offered and she used mismatched cheap products. They might sell nice products but they don't use them!
The pedicurist answered her cell phone 5 times during the pedicure. When I asked her to stop cutting my cuticles becuase it hurt, she wouldn't - and then cut a huge cut in my toe which bled forever. I pray I don't get an infection.
I left before I even polished my toes - before anyone could hurt me more - before my brow wax or massage. Disgusting place. Don't waste your money. And the owner couldn't care less about your problems!
Pros: 1 Star is too many.
Cons: Worst Spa in NYC
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