I have been shopping at Encore for well over 10 years and as a reglar cutomer I know the store is a family business although Carol is no longer there. On a recent visit I was able to get a great Yves Saint Laurent coat in mint condition amog other great buys. As for the owner having his dogs in the store sometimes, this does not seem to be an uncommon practice anymore and these dogs are friendly well behaived animals.
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