Never had a bad hair day since Scott Miller Salon
Thursday, September 17, 2009
I cannot believe the negative reviews I read here!
I have been a regular customer for 15 years - have strongly recommended them to friends and colleagues - and trust Scott Miller enough to even send my mom and daughter there! Not one of these people has been anything but DELIGHTED with their experience at Scott Miller Salon.
Yes, occasionally mistakes have happened. No one's perfect. However, the few times I have had to raise a concern, I have received extraordinary resolution to the problem, and have been dealt with dignity and warmth.
However, if you don't have the backbone to raise your concern in person with them, how can a proper resolution be achieved? The folks there are friendly and approachable. There's no excuse not to talk to them except for one's preference to anonymously complain.
I'd rather focus on the exceptional haircuts, waxings, nail services, skin care consultations and family atmosphere that I have experienced 99% of the time at Scott Miller.
If you trust yourself to be able to truly dialogue, you can trust Scott Miller Salon to deliver the same exceptional results for you.