OUTSTANDING CUSTOMER SERVICE
Tuesday, September 08, 2009
Matt and Andy,
Please feel free to use this as testimony of your services.
I recently bought my 16 year old daughter a low mileage, 10 year old Honda Accord. The Honda turned out to have some serious transmission issues that needed to be repaired or I would be facing transmission failure.
I learned of Snider Transmission from one of the service writers at Clear Lake Honda who told me that he'd heard "good things about Snider's work".
I spoke to Matt Snider and he invited me to bring him the car and they would have a look at it. Andy called me after they had completed the analysis to give me an estimate. Repairing an automobile is never fun, but my daughter's car now has a reliable and smooth-shifting transmission and I have the peace of mind that she won't be stranded on the road.
Thanks Matt and Andy for your focus on quality work and great customer service.
Best regards,
Dan Timmons
Pros: Good communication, Fixed right, No run around