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Great Selection Doesn't Overcome Lousy Attitudes - Review by citysearch c | Phonoluxe Records Music

Phonoluxe Records Music

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Great Selection Doesn't Overcome Lousy Attitudes 9/9/2009

From all the Reviews of Phonoluxe that I had read at Citysearch and Yelp, I was somewhat prepared for the haughty, ""don't bother me boy"" attitude of the store's staff, but I ran into a problem that other reviewers have not mentioned. I went to the store to SELL records, not BUY them. It seemed reasonable to assume that the store must depend on people selling their old, rare, and out of print vinyl records in order to maintain that huge inventory that other reviewers raved about; therefore, I mistakenly assumed that the Manager would be delighted with the selection of 120 albums that I had to offer. The lot contained titles, primarily from the 1960s and 70s, in very good to excellent condition, covering pop, jazz, classical, country, and blues genres, and including numerous rarities. After waiting nearly an hour for the Manager to review my collection, I was amazed to hear him bad-mouth the selection as really having nothing worthwhile (especially since, browsing during my wait, I had seen two of my titles on their shelves listed as RARE and priced at $40 each . . . and mine were in better shape!). He then added insult to injury by offering me $15 for the entire collection! Apparently he thought that I was mentally challenged and he would just take that candy from the stupid baby. When I told him, as nicely as I could, that I appreciated his time but I would prefer to pass on his offer, he acted insulted made some rude remarks to a co-worker despite the fact that I was standing right there!\r \r If you really need a particularly rare or hard-to-find record, by all means, try Phonoluxe but be prepared to deal with rude, better-than-you attitudes from the staff. If, on the other hand, you are ready to part with all or part of your precious record collection, don't waste your time here. Try Craigslist to locate reasonable local buyers. Pros: Wide Eclectic Selection - Decent Prices Cons: Lousy Attitudes - Insulting Treatment more
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