Blunt but true, this business is run by a family of idiots. People that have been boarding their dogs and cats here for years have wool over their eyes. Yes, this kennel is always very clean because they run a pet travel agency as well and they would never want a TSA agent to come in and see hair and dirt everywhere and take away their license. Other than that, I have no idea how these people have been in business for so long. Daryl has no idea how to run a business or how to manage employees, and if you ever have had a conversation with him you will see that this is not hard to believe. Dogs come out of the groom room bleeding from cuts and nail clips realistically at least 4 times a week. Animal Motel does not have the word "booked" in their vocabulary, and will overbook on busy weekends, therefore putting your pets in crates when they run out of room ,and still charging you $24 for that indoor/outdoor suite you asked for. There is a total communication breakdown at this place, but somehow there is always time for people to gossip. Different departments never work together to communicate information, and your pets are the ones that pay the price. This place cuts corners in every aspect of their service. Most of the employees that are hired here DO love animals and are good people. This place has money and repeat business in mind, not your pet, which is what it should be. For the love of your pooch, PLEASE BOARD SOMEWHERE ELSE.
Pros: CLEAN...
Cons: everything else
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