i ordered lenses 2.5 weeks ago. have had to wear not very nice backup glasses in the meantime. they told me they would be ready in 8-10 business days. today is day 13. no lenses. i phoned at 445pm. got a very unfriendly woman who was snippy and curt with me. she said the glasses just came in today. i asked what time and why wasn't i called. it's almost 5pm. she just kept talking over me saying, ""do you want to come and pick them up?"" then i find out they're not even at the right store. they would have to be delivered. every time i go in that place, the women are so unfriendly, motor-mouthed and robotic. they could care less about customer service. it must be a miserable place to work is all i can say.
Cons: unfriendly, rushed and late!
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