I ordered my invitations from Felicia's and was very happy with the results. I also ordered sashes and table clothes for my reception. An hour after ordering the table clothes I had a change of mind and just could not justify spending $25 a table. I called to cancel my order and they refused. I ended up losing $500 in the process. While they may have been technically right that I had signed a contract for the table clothes, you might think that they would show some customer service skills and cancel my order. Especially since when I called to cancel they had not even faxed in the order to their linen provider! Even without the table clothes, I was still spending a lot of money on the sashes and invitations. They are nice as can be until something does not go their way. I would stay away. It was disappointing because all of my other vendors were so helpful and considerate to deal with.
Pros: Nice invitations
Cons: Not customer friendly at all
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