This is place is incredibly unprofessional. My friend ordered her wedding cake at B & W Bakery. She paid in full and told them to delivery it between 4:00pm and 4:30pm. When we called the hall at 4:40 to see if the cake had arrived, it had not and the bride was almost there. When the bride called to find out where the cake was, they at first didn't know what she was talking about and then said ""Oh it's still here, we'll bring it there now."" UNEXCEPTABLE! I then called them back and asked the manager to refund my friends delivery deposit since they were late and she paid in full. He then asked me why should he do that because the cake is on its way. When I told him he didn't do his job he then said to me ""Do you want the cake delivered or Not."" Mind you the cake has already been paid in full. I then told him if it is not there when the bride arrives she will speak to her attorneys and hung up. The cake did arrive and the delivery girl had the gull to say she was lost, when they told the bride it was still in the shop. They also did not delivery the cake in a box, they walked in with uncovered and the bride had to carry the top piece home on a plate, because they didn?t bring a box.
Cons: UNPROFESSIONAL
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