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Finally, a moving company that is both affordable & reliable
Friday, July 24, 2009
My previous move (not with Flat Rate) was terrible! Not only did they increase their rate once my stuff was all loaded on the truck but they damaged and lost a bunch of my stuff. I filed a claim and was awarded a settlement, but by that time the company was already bankrupt and out of business. Sooo, I was very skeptical of moving companies but went with Flat Rate based on a friend's recommendation. I dealt with Craig Yettra who was EXTREMELY helpful. He was friendly and professional and answered all my paranoid questions with remarkable patience and understanding. He assured me that my rate would indeed be flat, and it was! The crew who did the packing and moving (Sam and Sophian, I think) were also amazing- very fast, friendly, and careful. I could not have been more pleased with this move and will use Craig and Flat Rate for every move I have going forward!
Pros: Excellent customer service (thanks to Craig)
Cons: NONE, honestly!
466 Broome St 5th Fl
New York, New York 10013
(646) 863-6245
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